Privacy Policy

Our privacy policy explains what we do with information you give us and how we share it.

Who we are

Our website address is: https://holidaypetcareservices.com.au

If you fill out our contact form, we will collect your details in a contact relationship database. We do this to be able to serve our customers better and for marketing purposes.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

We never share your data with other third parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

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